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HindustanTimes Sat,20 Sep 2014

Toll-free number starts for power complaints

HT Correspondent, Hindustan Times  Bhopal, December 18, 2012
First Published: 14:36 IST(18/12/2012) | Last Updated: 14:40 IST(18/12/2012)

Central Region Power Distribution Company has installed a toll-free number to facilitate consumers in lodging electricity- related complaints.

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A consumer can get his/her complaint lodged only by citing name or service connection number at the call centre. Non-consumers can also obtain electricity-related information from the call centre.

If electricity is snapped on the premises of a consumer or some other electricity-related problem crops up, he/she can intimate the call centre on the toll-free number 18004203300. The company has appealed to consumers to avail benefit of this good service.

People can seek information about new connection from this call centre. Consumers can lodge their electricity-related complaints on central call centre’s tollfree number 18004203300. This arrangement has been made in all the 16 districts under the company’s jurisdiction that includes Bhopal, Vidisha, Raisen, Sehore, Hoshangabad, Harda, Rajgarh, Betul, Gwalior, Guna, Ashok Nagar, Datia, Shivpuri, Sheopur, Morena and Bhind districts. complaints or get information about less or more load on connection, meter-reading, snapping of power, meter defect, matters of snapping and reconnection of electricity connection, power theft, voltage fluctuations, streetlights, sparks in transformer, electricity accident and complaints regarding billing. BHOPAL: The Central Region Power Distribution Company has appealed to all the consumers in the areas under its jurisdiction to get their electricity connections transferred to their names if they are consuming power in the names of others at the earliest and avoid inconvenience.

According to the company officials, usually a large number of people use electricity connections in the name of previous owner even after purchasing the house or property. In some cases, connection is not transferred to the name of other family members if the person in whose name the connection exists passes away.

The company has informed all the consumers that they CENTRAL REGION Power Distribution Company has made arrangements for providing new electricity connections to residents of Bhopal over the phone. Under the scheme, consumers in Bhopal will have to dial phone numbers 0755-2900400 and 2581001 for obtaining a new connection. A consumer can also give information about wish to obtain a connection on the toll-free number of the can face inconvenience in such cases.

It has appealed to people that electricity connection should company - 18004203300.

The company’s employees will reach the premises of the caller within 24 hours after receiving request for the new connection, complete all formalities and issue a demand note. As soon as amount inscribed in the demand note is deposited in the power distribution company’s account, meter will be installed on the consumer’s premises and electricity will be provided. be in the name of the actual consumer including tenant, who has been residing permanently on the premises.


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