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HindustanTimes Thu,31 Jul 2014

Feedback counters at two Airport Metro stations

HT correspondent, Hindustan Times  New Delhi, June 30, 2013
First Published: 22:37 IST(30/6/2013) | Last Updated: 00:21 IST(1/7/2013)

To improve the services of Airport Express Link, the Delhi Metro Rail Corporation (DMRC), which will take over the operations from Sunday midnight, has decided to invite feedback and suggestions from commuters.

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Two 'feedback-cum-suggestion counters' will be opened at Shivaji Stadium and Dwarka Sector 21 stations from 7.30 am onwards on Monday. Commuters will also be able to post their feedback and suggestions on Delhi Metro's website - www.delhimetrorail.com.

"Based on the feedback received from the commuters, efforts will be made to further improve the services on the line and make it more commuter-friendly," a DMRC spokesperson said. The services of the 22.7 km long corridor will commence as usual at 5.15 am on Monday under DMRC's supervision.

An Operations and Maintenance team of 100 officials has already been created to handle the operations of the line. A seven-member core committee of senior officials has also been formed to handle extreme emergency situations.

ENDS


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