After actor-director Pooja Bhatt had complained of police apathy in January this year, joint commissioner of police (law and order) Sadanand Date had ordered an inquiry into the incident, and also claimed that the police would review the public relations techniques of the control room staff.
HT had reported that Bhatt had called the police control room for help after she started receiving obscene calls. However, a policewoman answered turned her away.
Following the incident, Date had said crash courses would be conducted for police personnel in the next two month. Four months down the line, no such training sessions have been organised.
Keshav Patil, deputy commissioner of police, operations, who is in-charge of the police control room said, "We are in talks with a few agencies and are reviewing their faculty and training material. A decision should be taken soon and we will have training for the control room staff soon."
Patil said nine to 10 personnel, who handle the 103 helpline meant to help women, children and senior citizen in distress, have attended a few seminars.
On January 9, Bhatt received a call from an unidentified number around12.43am. The caller allegedly started to abuse. When she got no response from the control room, Bhatt called 103, the police helpline.