A snag in the Dwarka-Noida/Vaishali metro line on Tuesday afternoon spoiled the Raksha Bandhan festivities for many as thousands of commuters were stranded in trains and at stations.
A glitch in an insulator of the overhead electrification system between RK Ashram and Karol Bagh stations led to the delay — the third time in three weeks.
On August 16, passengers had to be evacuated from the elevated tracks at the Karol Bagh station due to a similar glitch.
The fault occurred between Karol Bagh and RK Ashram stations around 12.30pm and the disruption lasted for over 90 minutes. Though the services were restored at 2pm, bunching of trains led to long delays and commuter rush at key stations.
“My mother and I waited for 45 minutes at the Patel Nagar Metro station for the train to arrive. Once we boarded the overcrowd train, it crawled and kept halting after every station. We spent our entire afternoon just travelling,” said Kartik Singh, a resident of Patel Nagar.
When the snag was detected, the operations were completely stopped for the initial 10 minutes on the Dwarka line. Like August 16, the Delhi Metro Rail Corporation (DMRC) ran trains in three loops — between Karol Bagh and Dwarka, Barakhamba and Noida/Vaishali and, Karol Bagh and Barakhamba — till the problem was sorted out.
Between Barakhamba and Karol Bagh, the trains ran on a single track and passengers from Noida/Vaishali were asked to deboard at Barakhamba Road station and board a separate train.
Meanwhile, commuters kept piling up at platforms all along the busy route that links Dwarka in west Delhi with Noida and Vaishali in Uttar Pradesh.
Many were seen complaining about the regular snags in the Metro network.”This is becoming a routine now and Metro services are not reliable anymore. I travel frequently by the Metro and it takes me about 45 minutes from Rohini to reach Barakhamba. Today, I spent more than double that time,” said Vaibhav Sharma, a businessman.
The 49-km-long Blue Line has 43 stations in some of the most populous parts of the Capital and is the longest section of the Delhi Metro network.