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HindustanTimes Thu,17 Apr 2014

Metro’s feeder buses off the road from today

HT Correspondent, Hindustan Times  New Delhi, March 05, 2010
First Published: 23:47 IST(5/3/2010) | Last Updated: 23:48 IST(5/3/2010)

If you depend on Metro feeder buses , look out for some other option -- at least for a week. The erratic and unreliable buses will be off the road from Saturday.

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The Delhi Metro Rail Corporation (DMRC) on Friday terminated its contract with Rajasthan Bombay Transport Private Limited (RBTPL), the company operating 120-bus fleet since November 2007.

Senior DMRC officials said the contract had been called off due to “non-operation and failing to pay financial dues”.

“We have suspended the feeder bus service following termination of the contract. We are trying to make alternative arrangements and hope normal services resume after a week,” a DMRC spokesperson said.

An RBTL official, however, said they got the termination letter on Friday morning and that the DMRC had not forewarned them.

That means, thousands of commuters who commute by the Metro feeder buses will now have to look for an alternatives.

According to DMRC, more than 40,000 Metro  commuters use feeder buses everyday on 14 routes that operate from 10 metro stations.

Dwarka, Janakpuri, Yamuna Bank, Shastri Park and Rohini are some stations where Metro feeder buses were quite popular with the commuters.

While the DMRC’s sudden decision may cause inconvenience to thousands of metro commuters, officials said they were unhappy with the operator’s performance and had been mulling a change for sometime.

Sources said Metro  gets 15-20 complaints against the unreliable service and rude  staff.

While DMRC “hopes” to revive the bus service in a week’s time, sources said they were yet to shortlist any company.

With at least 75 new air-conditioned buses to be added to the Metro’s fleet by end of this month, DMRC’s job will get even tougher, sources said.

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