Telecom regulator TRAI is likely to seek clarification from WLL players following allegations by certain consumer entities that some operators were adopting "unfair trade practices" by forcing consumers to buy overpriced handsets exclusively from them or their own vendors.
According to sources in the Telecom Regulatory Authority of India (TRAI), the regulator has got some representations from certain sections on the issue and hence a clarification from the concerned players would be required.
Earlier this month, Consumer Co-ordination Council, which claims to be the national coalition of 50 consumer organisations, had sought TRAI's intervention alleging that some limited mobility operators were forcing customers to buy overpriced handsets exclusively from them or their own vendors.
"Some operators of WLL (mobilty) services are harming consumers and competition by forcing customers to buy overpriced handsets exclusively from them or their own vendors. This is a clear case of Unfair Trade Practice," the council had alleged in a letter to TRAI.
This charge has been countered by WLL players who argue that there is no such restriction imposed on consumers, although handset brought by consumers would be activated only if it met system specifications of the network, after testing.