UT inspector general of police (IGP) RP Upadhayaya on Tuesday interacted with the employees of Infosys at the IT Park here on Tuesday and motivated them to come forward and report any untoward incident to the police.
Upadhayaya said that by not reporting crime, residents were actually
allowing it to increase. He was accompanied by senior superintendent of police Naunihal Singh.
After his address, the floor was opened for questions from the employees. A point raised by an employee was about helpline number 100 getting connected to the Panchkula police control room. He said this happened when the number was dialed from a location on the outskirts of the city and Panchkula police refused to transfer the call.
The employee said that he had dialled 100 on the Chandigarh-Krishangarh road, but was connected to Panchkula police control room. Later, he tried calling the other helpline number, 1073, where the call got connected to Karnal police.
Taken aback, the IGP diverted the question to DSP (communications) Roshan Lal, who said the matter had been taken up with neighbouring towns. Later, the IGP confessed that he too had faced such a problem and the issue was being discussed.
Also, another question related to the helplines was about they being busy most of the time. The IGP responded by saying that more lines were being added. He did not say anything about the time wasted because of this.
Women employees asked for steps that would build the residents' confidence in the police department. They also spoke on bribe and police officials not taking their duty seriously.
On this, IGP agreed that there were 'black sheep in the herd”. “In such cases, please call up senior officials and report the matter to them,” the IGP said.
He added that his e-mail and phone number were available and he could be contacted if anyone wanted their identity to be concealed.
The employees also question the IGP about regular incidents of cops being beaten up by citizens. Answer to this, Upadhayaya said all who assaulted cops were dealt with accordingly. “But the cops don't respond is not because they cannot but because they are trained not to. Cops cannot be impatient and start beating up people,” he said.