Instead of the current 3 regional hubs, the organization will now be divided into 8 hub operations reporting to a newly created position of Director - Market Operations.
Circle CEOs will report to a Hub CEO, who will provide overall guidance and oversight to the Circles under it.
Ajai Puri, Operations Director North & East, has been appointed as the Director - Market Operations for India and will report to Gopal Vittal, Jt MD and CEO Designate for India.
Raghunath Mandava, currently Operations Director for West & Distribution has been appointed Director - Customer Experience, reporting to Gopal Vittal.
Najib Khan, CMO - Airtel Business, has been appointed as CEO Homes and Office. In this role, Najib will be responsible for the Company’s Telemedia business, the SMB vertical, LTE and Wi-Fi.