Singh said that strenuous efforts were needed to recover money from defaulters by effecting permanent disconnection orders.
The discoms have already announced waiver in electricity bills for the benefit of domestic and tubewell consumers in rural areas.
Singh said that the department is also strengthening its complaint redressal mechanism. Now, discoms can register complaints sent by consumers through e-mail or SMSes.
A reference number will be given to them and the caller will also be informed about the action taken.
Emphasising on providing better services to the consumers, he said that it was necessary to promote accountability-based culture in discoms.
The employees will be rewarded or punished on the basis of their performance.
Referring to the ongoing work for augmentation of the distribution system, Singh said that work in urban areas is expected to finish by March, while in rural areas by June end.