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HT Correspondent, Hindustan Times
Chandigarh, April 20, 2013
Chief minister Bhupinder Singh Hooda on Saturday asked the deputy commissioners (DCs) and superintendents of police (SPs) to remain available to the public round the clock and take steps for timely redressal of the grievances of the citizens.  
Addressing the annual conference of DCs and SPs here, Hooda directed the officers to spend at least two days in a month in villages falling under their jurisdiction and try to redress the complaints of the villagers on the spot. The tehsildars and block development officers (BDOs) concerned should also be assigned duties during such night halts of the DCs and SPs, the CM said.

Asking DCs to conduct regular inspections of government institutions such as hospitals and schools, Hooda said police officers should be available to the people round the clock.

Hooda directed the DCs to monitor the wheat procurement and ensure that the farmers are paid on time for their produce.

The CM also directed the DCs to check mushrooming up of illegal colonies in their respective districts and asked chief secretary PK Chaudhery to set up committees for Gurgaon, Faridabad, Sonepat and Bhiwani districts to check the unauthorised practice. He asked DCs to give advertisements in the local newspapers, asking people to submit anonymous complaints against unauthorised colonies they come across.

 Hooda also emphasized the need for strengthening of 'Har Samadhan' portal, especially at district headquarters level to register complaints through e-mail. He said that the officers should monitor the complaints on the portal and send fortnightly report to the chief secretary on the steps taken to redress them.