Not many city residents seem to be that enthusiastic about a Chandigarh Police initiative that aims at increasing transparency and accountability in the force.
The police's ambitious 'Know Your Case' initiative, under which complainants get to interact with officials of the force and
know the status of their police complaint, received a mixed response on its first day.
In all, 172 complainants visited police stations and posts to know the status of their cases and complaints on Saturday. Chandigarh Police had for the first time organised an interaction of the police staff with the complainants at police stations across the city. From now on, every second Saturday of the month will be dedicated to the 'Know Your Case' initiative.
Though elaborate arrangements were made by the police, city residents did not turn up in large numbers as had been expected.
Under the initiative, SHOs and investigating officers will remain present at police stations and residents can walk up and know the progress of their case. During this period, complainants and petitioners can discuss the case/petition with the investigating officer and be apprised of the status of the same. At the Sector-34 police station, 37 people came and checked the status of their cases and also gave fresh complaints.
Sector-34 police station house officer Dewan Singh described the initiative as helpful. “The number of complaints is quite high in our area, be it cheating cases or disputes, as there are several offices in the sector,” he said.
At Sector 11, eight complainants discussed their case with the officers concerned. At the Sector-17 police station, only six persons turned up to check the status of their cases. The figure for the Sector-26 police station till 12.30 pm was 10. At Manimajra, 24 citizens interacted with the cops.
Abhimanyu Jindal, a Sector-27 resident who went to the Sector-26 police station, said he had gone to get an electricity bill dispute sorted out. “The police listened to us patiently and counselled us,” he said.
Another complainant, Surjit Singh, said: “I went to know the status of my complaint. My car had been stolen a month ago but has not been traced. The cops said efforts were on to track the vehicle, still I have no idea when I will get my Maruti Alto car.” Sources in the police said the exercise will continue.
Deputy superintendent of police (East) Vijay Kumar said 67 litigants and complainants visited four police stations in his area that comprises police stations in sectors 19 and 26, Industrial Area Phase-1 and Manimajra.
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