Slamming the service, Sallu tweeted, “The company guys say it’s a heavy car so the break pads vil wear off hehehe toh bus truck aur train n planes ka rose badalte hongay kya...so kinda pissed with the attitude ... they hv no concept of customer service.”
The actor later wrote that after his car broke down, he took an auto rickshaw ride home. “Kal raat ko jab gadi band padi had to take a rick home, really enjoyed the rickshaw ride : )...Been going on since a long time toh wanted to tweet this. Bus, aur batao kya haal hai?”
The carmaker, Jaguar Land Rover, however, says it has duly apologised. "We have immediately tendered our apology to the customer for the inconvenience caused to him. We have also taken necessary action to resolve the complaint immediately," says the company spokesperson.
(Inputs by Arun Changrani)