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HT Correspondent , Hindustan Times
Chandigarh, October 22, 2013
Punjab deputy chief minister Sukhbir Singh Badal on Tuesday initiated talks with software company Tata Consultancy Service (TCS) to take all citizen services to the doorstep of people through a unique 'Punjab Online' programme which will cover all village panchayats in the state.


During Sukhbir's visit to the TCS campus in Mumbai, company vice-president Tanmoy Chakrabarty and his team gave a presentation on the proposed Punjab Online programme which will capture the entire services needed by a citizen from life to death and provide the same at the village level in rural areas and at the ward level in towns and cities.

Giving details of the programme, Chakrabarty said the programme would result in creation of jobs at the village and ward levels with the TCS proposing to create franchisees which would manage small kiosks. More than 25,000 people are likely to get employment besides removing congestion in government offices once people start going from "lines" to "online" to avail government services at a nominal cost.

http://www.hindustantimes.com/Images/Popup/2013/10/S%20badal%20Mumbai_compressed.jpg
            Punjab deputy chief minister Sukhbir Badal with a TCS official in Mumbai

The services offered will include birth and death certificates, school admission forms, examination results, vehicle registration, passport verification, marriage certificates, utility services and provision of land records.

Appreciating the efforts made by TCS in providing citizen services through various schemes in Andhra Pradesh and Maharashtra, the deputy chief minister asked TCS to study a model whereby the company could integrate the working of the government's Sanjh and Suvidha centres.

Sukhbir, on his part, announced the establishment of a task force headed by chief secretary Rakesh Singh and other senior officers, including financial commissioner (development) Suresh Kumar, to evaluate the proposal and take a quick decision on it.

Sukhbir also called on Tata Sons chairman Cyrus Mistry at the Bombay House during the course of which the latter assured him that his company was committed to acting on the broad range of discussions being held with the Punjab government for investment in various sectors.