While some visitors struggled with ‘internal error’ messages, others could not complete their bookings even after being able to access the website.
The ticketing company in question sighted an unprecedented traffic as the reason for the malfunction. In a statement to HT, Kyazoonga said it received 19.7 million hits within the first hour of the sale being opened.
While there were protests at several places in Mumbai, people also took to Twitter to express anger. “I have been trying since 11.00 am following all your tweets. The page doesn’t load,” read one tweet. “@kyazoonga I can't even get on your homepage!?” read another.
While most fans were evidently ruffled over the inability to book their tickets online, there were a few who took the incident in jest.
“People who never went to watch even a single match are also cribbing about #kyazoonga. Such is your magic Master Blaster #ThankYouSachin,” a Twitter user who described himself as an IT geek said.
The Wankhede can hold 32,000 spectators, but more than 80% of the tickets are not sold to the public. Around 6,000 tickets are kept aside for 300 affiliated clubs, another 6,000 go to the five gymkhanas and 6,000 more are handed to the Garware Club.
Apart from these, a few thousands are distributed as complimentary tickets, most of them being cornered by government agencies like the BMC and police.