"We will improve the system. I will sit with the officers and make necessary arrangements," he told reporters.
The chief minister was taken to his office by police personnel after the crowd at the public meet outside Delhi secretariat went out of control.
Kejriwal came out after a short while and asked the people to go back.
The chief minister stood on the boundary wall of the Secretariat and told the crowd that their problems will be addressed at the next meeting.
The entire Delhi Cabinet was present at the meet in Indraprastha Extension to attend grievances of the citizens.
Kejriwal convened the meet to directly interact with the common people and resolve their problems.
Thousands of people had gathered at the venue since 9am.
Police had put up barricades along the road outside the Secretariat as well as other arterial roads nearby but surging crowd went out of control creating chaos at the venue.
Two days back, Kejriwal had announced that his entire cabinet will sit outside the secretariat to resolve grievances of people.