"The counselling cell will provide psychological counselling services to the students at the time of preparation as well as during the examinations to overcome exam-related stress," the communiqué said.
The students could solve their queries through multiple modes of communication including telephonic counselling, question answers columns in newspapers and online counselling through CBSE website.
"The telecommunication is offered by trained counselors and principals from within CBSE affiliated schools located in and outside India. This year 59 principals, trained counselors from CBSE affiliated government and private schools and few psychologist will participate in tele-counselling and address exam related psychological problems of the students", the statement said.
The students could dial toll-free number 1800 11 8004 to access the helpline.
The statement said that the general queries would be answered by the operators, students would be connected to the principals or counselors in case of exam related anxiety or stress.
The helpline would also take note of specially-abled children. The students and parents could contact online through the website email@example.com <mailto:firstname.lastname@example.org> or email to email@example.com
The CBSE website has also introduced power point presentations and a short film with the techniques to cope with exam related anxiety.