The identity of the students will not be revealed.
“We have been taking a lot of steps to ensure that teachers take regular classes and students are not turned back disappointed,” said Dinesh Singh, vice-chancellor of Delhi University.
The helpline comes on the steps of the Delhi University’s student feedback system initiative — a move which was widely criticised by teachers — whereby a student could assess and appraise their teachers by filling out a form.
After assessing 2,000 such forms, Delhi University found out that many students were unhappy with absentee teachers. “Of all the responses that we got from the colleges, 50% said that classes were not being held regularly,” Singh said.
The student empowerment committee of the Delhi university, however, found that classes were taking place when they visited some colleges.
Staff is now being trained to man the helpline at the university and it is expected to start functioning by the coming week.