Read: Attack on Indian consulate in Afghanistan's Herat thwarted, all four gunmen killed
Top South Block officials said Karzai's office first sought to speak to Singh, via the ministry of external affairs, in the morning but the call had to be rescheduled for 6pm as the caretaker PM was indisposed. Instead, at around noon, the prime minister's office released a statement condemning the attack on Singh's behalf. Officials in the MEA were instructed to prepare talking points for Singh's scheduled conversation with Karzai in the evening.
Read: Herat attack: 4 slain gunmen planned to capture consulate complex, take staff hostage
However, Karzai decided not to wait and called up Modi at around 1.30pm, assuring him of protection to all Indian missions in his country. He later spoke to Singh for five minutes at the scheduled 6pm, briefing him in detail on the attack and assuring him of the safety of Indian assets in Afghanistan.
Modi later tweeted his praise of the staff at the consulate and the efforts of Indian and Afghan security personnel in foiling the attack.