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HT Correspondent, Hindustan Times
Chandigarh, December 17, 2012
The Punjab government is set to expand the ambit of the Right To Service (RTS) Act by adding 51 more citizen services. This would increase the number of services to 120.
Stating this on Monday, RTS Commission chairman SC Agrawal said 51 services would be added to the existing services immediately after the release of a notification in this regard. He said the people of Punjab were already availing of 69 citizen services under this Act.

Reviewing the status of ongoing services, Agrawal said the state government would soon start SMS services for applicants through which they could track their applications to know the status of their applications. He said this move would expedite the process of providing services to applicants. The chairman also directed all RTS nodal officers and the authorities concerned in various districts to provide services to applicants in a time-bound manner.

The chairman also emphasised the need to develop a joint software for all districts to ensure the proper implementation of the Act in all districts. He said basic infrastructure, including recruitment of staff, computers and other necessities, would be provided soon, besides creating awareness among the masses about the Act, its functioning and services covered under it.

He stated that under the Act, 51.48 lakh applications of various kinds out of 51.89 lakh had been sorted out, while the pendency of 43,000 applications would be dealt with soon. He said all additional deputy commissioners (ADCs, general) and inspector generals (IGs) of the Punjab Police would ensure proper publicity of the Act.

Prominent among those present at the meeting were Jaspal Mittal, secretary, RTS Commission, SM Sharma, IS Sidhu, Dalbir Singh Verka and HS Dhillon (all commissioners of the commission).