Cornered by shareholders on the issue of recurring labour unrest at its Manesar factories, domestic car market leader Maruti Suzuki India Ltd on Tuesday admitted that the management-worker relations in the company could be better, and it would take steps to remedy this situation.
Around 600 workers at the company’s twin Manesar factories had gone on a rampage on July 18, killing a senior human rights executive and injuring 96 others. The factories had to be shut for well over a month and resumed partial production only last week.
“The company needs a good industrial relations department so that the evil is nipped in the bud,” said Yashpal Chopra, a shareholder, at the company’s annual general meeting here. “It should not let the malaise grow and then explode. The chairman should be informed of each and every such incident and prompt action should be taken.”
The factories saw three instances of labour unrest last year as well, severely its flawless industrial relations track record.
“I completely agree that the management and workers relationship should be more cordial,” said RC Bhargava, chairman, MSIL in response to Chopra’s remarks. “I can assure you that steps are being taken to improve it and to avoid a repeat of what happened.”