Selling car above actual price is unfair trade practice: NCDRC | autos | Hindustan Times
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Selling car above actual price is unfair trade practice: NCDRC

The National Consumer Commission has upheld an order of a state forum directing an authorised car dealer to pay Rs 30,000 to a person for selling the vehicle above the price mentioned in the bill.

autos Updated: Apr 18, 2010 11:50 IST

The National Consumer Commission has upheld an order of a state forum directing an authorised car dealer to pay Rs 30,000 to a person for selling the vehicle above the price mentioned in the bill.

"We have no reason to take a different view of the matter as the petitioner had misrepresented that ex-showroom price of the vehicle was Rs 3.63 lakh whereas it was only Rs 3.33 lakh which is clear from the bill," the Commission, comprising Members Justice K S Gupta and Justice R K Batta, said.

It passed the order on a plea of Kota-based Kamal Auto Hyundai, seeking to set aside a Rajasthan State Consumer Commission order which had directed the agency to pay Rs 30,000 to buyer Pavan Chand with interest but set aside the compensation of Rs 10,000, awarded by the District Forum.

The Commission agreed with the view of the lower consumer fora that there was a deficiency in service and unfair trade practice in misrepresenting the facts to the customer as there was a reasonable difference between the price demanded and the actual one.

Chand bought a Santro car from the authorised dealer in 2005 on assurance that he would be given discount but on the contrary, the showroom charged from him more than the actual cost of the vehicle.

The complainant moved the District Forum for refund of extra money alleging deficiency in service and unfair trade practice which gave its decision in his favour.