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Tata Motors upgrading dealer network

autos Updated: May 09, 2014 13:10 IST

Autocar India
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Tata Motors, in anticipation of the launch of the Bolt hatchback and Zest sedan, has announced that it will be recruiting over 3,000 new staff across its dealerships nationwide. The company says it is also upgrading its dealer and service network to provide a better customer experience.

Tata Motors will evaluate prospective candidates through a process that would involve aptitude and psychometric tests conducted with the help of experts. Final staff members will fill roles like sales managers and customer advisors, among others.
Ranjit Yadav, president, Passenger Vehicles Business Unit, Tata Motors, said, "In line with our vision and strategy to provide an enriched purchase experience, we have undertaken a revamp expedition of showrooms and expansion of our dealership workforce to prepare for the launch of our exciting global cars, Zest and Bolt. We are gearing up as we move closer to the launch. Besides our new range of products, our retail experience will also go through a sea change. Our customer-focussed cars are being backed with customer-engaging purchase experience at our dealerships. This is a step forward for us in reinforcing our commitment to provide best-in-class purchase experience."