The Jabalpur District Consumer Disputes Redressal Forum has ordered a charitable hospital and its two doctors to pay Rs 3 lakh to a person for mental agony he went through on death of his 12-day-old boy.
The forum asked charitable hospital, Sutika Grih avam Shishu Kalyan Kendra, director Jaya Iyer, Dr JP Saraf and Dr Abhishek to pay the compensation amount jointly or separately within one month to the complainant, Amit Kumar Masih.
The child was born on January 14, 2013 and three days later, the doctors treating him told his father that the infant was showing symptoms of jaundice.
He was shifted to a nursery, the complaint said.
On January 19, the doctors again told his father that the baby was having difficulty in breathing as he respired his own vomit at the night which could have infected his lungs.
The complainant was also told that the infant might need ventilator support and needed to be shifted to a specialised hospital.
The complainant shifted the boy to Samadhan Hospital, a private hospital, where Dr RV Phadnis said the condition of the infant was very critical, his entire lungs were infected and chance of survival was bleak.
However, the boy died on January 25 of cardio respiratory arrest with pneumonia and septicaemia and multi-system failure, the complaint said.
The forum, presided by president Vimal Prakash Shukla and member DP Rai, delivered its verdict on March 27 last. It ordered the hospital to pay Rs 1,000 to the complainant as litigation cost.
The forum, however, discharged Dr Sameer Agrawal of the same hospital for examining the infant only once and at the time when his condition was reported normal.
Masih had filed a complaint under section 12 of the Consumer Protection Act seeking compensation for loss and mental agony and refund of fees.
He accused the charitable hospital of gross negligence in taking care of the infant whose lungs were infected that proved fatal to his life.