The incident where a travelling ticket examiner (TTE) was arrested for allegedly pushing a woman passenger off a train in Jabalpur on May 1 is not the first showing callousness towards travellers.
Earlier in 2013, a passenger received multiple injuries after being thrown from a train by a TTE near Kurwai station.
Another traveller was allegedly pushed off Katni-bound Pawan Express in 2012.
Another passenger, Anjani Yadav, was injured when a TTE allegedly threw him out of the Varanasi-Mumbai Express near Katni on August 8 last year.
Meanwhile, the latest incident of 40-year-old Longa Bai, a tribal, who lost her right foot after she was allegedly thrown off a train, shows apparent hard-heartedness of TTEs.
She was returning home to Mandla district when she boarded Satpura Express from Jabalpur at 6am.
"I was in a hurry to catch the train as it chugged along, but the TTE demanded money as instead of general compartment I entered the other bogey. When I said I didn't have money to pay penalty, he pushed me down," said Longa.
Though TTE Mahendra Agarwal says he's innocent, a source in railways said if the passenger had entered a wrong bogey, Agarwal should have told her to alight at the next station or called the Railway Protection Force.
Longa hails from Mandla district and is the only earner for her five children after the death of her husband.
BS Sharma, town inspector, GRP, Jabalpur, said the TTE was produced in the court and sent to judicial custody.
However, a Bhopal-based TTE, who doesn’t want to be named, highlights the flip side of the incident. "It is not correct to say that the TTE would intentionally push a passenger off the train. If a person doesn’t have the right ticket, it is our job to slap penalty, and in the process, there is often an altercation, which may lead to a scuffle or an unfortunate incident," the TTE said.
"There is pressure on TTEs too. If there is a passenger without a ticket, and railway vigilance finds that we have not taken action then we get into the trouble," he added.
Chief Public Relations Officer, West Central Railways, Piyush Mathur, said the railways takes every such incidents seriously and an inquiry will be conducted.
Paying the price
In 2014, Anjani Yadav was injured when a TTE allegedly threw him out of the Varanasi-Mumbai Express
In 2013, a passenger received multiple injuries after being thrown from a train by a TTE near Kurwai station
Another traveller was allegedly pushed off Katni-bound Pawan Express in 2012