Though some of his films have flopped, but there is no denying the fact that Ranbir Kapoor is still among the A-listers in Bollywood. His girlfriend and co-actor in Anurag Basu's Jagga Jasoos says that Kapoor is "dedicated, passionate and focused" and he is sure to bounce back. "His movies not doing well is a sad thing. But he gives his heart and soul to his films. I know it pains him deeply that he is not able to live up to the expectations and satisfy his audience," Katrina says. "He loves his audience ... he wants people to love his films... he wants that acceptance from the audience. So all this is hurtful to him," she adds.