An RBI survey has found that 30% ATMs of public sector banks and 10% belonging to private banks were non-functional due to technical snags and no cash, among other reasons.
In a written reply to the Lok Sabha, minister of state for finance Santosh Kumar Gangwar said RBI has informed that it recently conducted a “representative sample survey” of about 4,000 ATMs situated in metro, semi-urban, urban and rural areas across the country.
“Primary findings of the survey has revealed that around 30% of the ATMs (600) of public sector banks and 10% (100) ATMs of private sector banks surveyed were non functioning/malfunctioning,” he said.
The major reasons for non-functioning/malfunctioning of ATMs noticed in the survey were -- technical snag, non - availability of network, power failure and non-availability of cash.
“The report does not explicitly capture bank-wise data on non-functioning/malfunctioning of ATMs surveyed,” the minister said.
Till May 2016, there were 102779 on-site ATMs of banks besides 111492 off-site ATMs across the country.