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HindustanTimes Mon,22 Sep 2014

Bharti Airtel, IBM join hands for five more years

IANS  New Delhi, April 02, 2014
First Published: 18:52 IST(2/4/2014) | Last Updated: 18:54 IST(2/4/2014)

Telecom service provider Bharti Airtel and tech giant IBM on Wednesday inked a pact to manage Airtel's infrastructure and application services in India over the next five years, a company statement said in New Delhi.

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"As we embark on the next phase of Airtel's growth journey, I am confident that the agreement with IBM will help us offer innovative and cutting edge products and services to our customers, enabling us achieve our vision of being the most loved brand," Gopal Vittal, MD and CEO, Bharti Airtel (India and South Asia) said.

This deal was inked following the lapsing of the previous 10-year deal on March 31.

Airtel and IBM also have partnerships for IT infrastructure and services across Airtel's international operations spanning 19 countries including Sri Lanka and Bangladesh and the Africa region.

"In the last decade, Bharti's customer base has increased from a few million to over 285 million. Airtel partnered with IBM to drive this growth, by using technology to respond with intuitive offers for customers, managing service delivery, and improving organisational efficiency," said Vanitha Narayanan, managing director, IBM India.


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