Nokia, the world’s largest maker of mobile handsets, on Monday blamed fake batteries and tampered cell phones for explosion in its mobiles, while advising customers to use original components.
“Our investigation shows that either the batteries were fake or tampered with,” D Shivakumar, managing director, Nokia India, said, while addressing a press conference in the National Capital.
The Finnish company also mustered support from the Cellular Operators Association (COAI) and Indian Cellular Association (ICA).
According to ICA President Anand Mahendroo, there is a large market of counterfeit batteries in India, all imported mostly from China. “Seventy to 75 per cent of the 4-4.5 crore replacement battery market is dominated by counterfeit batteries,” Mahendroo said. A fake battery is available in the market for Rs. 10 only, compared with Rs. 200 for an original, due to duty difference, he added.
“Fake product is being used by people who contribute 150 to 180 average revenue per user per month, and these are the people who do not have any knowledge about these batteries,” COAI Director-General TV Ramachandran said. People who generally use fake batteries are ignorant consumers, he added.
A fake battery fails to cut of the charging when fully charged and can cause short circuit as well. It also underperforms. While the original battery would last for 4 hours of talk time, the fake battery would offer only one-one-and- a-half-hour of talk time.