HindustanTimes Sat,01 Nov 2014

Waitlisted passengers to get automatic SMS alert

PTI  New Delhi, February 12, 2014
First Published: 15:05 IST(12/2/2014) | Last Updated: 15:07 IST(12/2/2014)

Giving importance to the role of information technology in rail operation, railway minister Mallikarjun Kharge on Wednesday spelt out a series of steps including SMS alert and online booking of meals in trains in the interim Rail Budget 2014-15.


"IT has revolutionised our customer interface over the last few years. We intend to continue the process," he said in the Lok Sabha.

He announced several initiatives such as proliferation of cash accepting Automatic Ticket Vending Machines and ticketing on mobile phones in the unreserved segment.

As per the budget proposal, waitlisted passengers will get automatic PNR status update once their tickets get confirmed.

Train running information system will be installed at rail premises to facilitate dissemination of information about trains on real time basis.

Online booking of meals on trains for selected enroute stations and introduction of electronic transmission of railway receipts for freight customers has been ensured.

Kharge also announced computerisation of claims settlement process.

more from Interim Railway Budget 2014

Railways to run 17 premium AC special trains

Encouraged by the success of a premium AC special train between Delhi and Mumbai, Railways have decided to run 17 more such trains in busy routes and explore the possibility of running semi-high speed trains between 160-200 kmph to Chandigarh and Agra from New Delhi.
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