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HindustanTimes Sun,31 Aug 2014

Air India's direct Delhi-Chicago flight route doing well

PTI  Chicago, March 27, 2011
First Published: 11:40 IST(27/3/2011) | Last Updated: 11:46 IST(27/3/2011)

Air India (AI) has tasted success with its direct New Delhi-Chicago flights, which were launched on October 31 last year.

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"There has been an increase in the number of passengers travelling," Jude Crasto, the manager of Air India in Chicago, said at a news conference in Chicago.

"There has also been an increase in first class and business class customers. The flight has been very well received and the public is very happy," he said.

The flight no longer stops at Frankfurt, Germany, and travel time has been reduced to 15 hours and 10 minutes.

"For the New Delhi to Chicago flight, our European hub has been dismantled to give quicker flying times and ongoing service is unparalleled," he said.

Air India also operates direct flights from New Delhi to New York and New Jersey.

Crasto said that no other airlines has achieved such progress in such a short time and large space.

"Air India has had a huge impact and we have taken positive steps and are progressing forward," he said.

"The next milestone is to enter into the Star Alliance," he said. "It is the next agenda for us," he added.

He said the success of the non-stop flight was proof that AI was doing well.

The manager said that AI has spacious seating, wide and luxurious business class seats and the best onboard food and.

"Looking after people is the inherent strength with Indian hospitality," he added.

Crasto said that passengers could also block seats on specific seats in advance and first and business class travelers could be transported from their residence or hotel in Chicago to the airport by a bus.

With regard to the flight delays observed on the Hyderabad to New Delhi to Chicago flights, Crasto said that AI was working on the issue.

With respect to demands for non-stop flights from other Indian cities, Crasto said, "Having non-stop flights is a wish for everyone, but we cannot fulfill those wishes."

"Right now, the only direct non-stop flight is from New Delhi to Chicago and not from Chennai, Bangalore, Kolkata, Amritsar or other cities.

"It is not feasible to have flights to individual cities and so New Delhi has been made the hub," he explained.


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