Air passenger traffic fell by over 7% in November this year as compared to the corresponding period last year. While 5.41 million passengers had travelled by domestic airlines in November 2011, only 5.02 million travelled this November, which means a 7.28% decline.
Traffic fell by nearly 3% in the first eleven months of 2012 as compared to the corresponding period last year.
"The number of passengers carried by the domestic airlines between January-November was 53.41 million as against 55.03 million during the corresponding period last year," aviation ministry said in a statement.
IndiGo continued its domination of the domestic market and also had the best on-time performance (OTP). The airline's market share was 27.3%. Jet Airways followed with 25.2%. Air India's market share was 20.7%, SpiceJet 19.5% and Go Air 7.4%. IndiGo's on-time performance was 93% while Air India's was the worst with an OTP of 67.9%.
The overall cancellation rate in November was 1.1%. Mantra, a new scheduled carrier, led the pack with 13.3% cancellations followed by AI (2%), SpiceJet (1.3%) and Go Air (1.2%).
A total of 712 passenger complaints were received in November. The complaints were related to staff misbehavior, lost baggage and refund.
Traffic, however, picked up in November when compared to October as 465,000 more people travelled by domestic airlines.
"The total domestic passengers carried by the scheduled domestic airlines in the month of November 2012 were 5.02 million. The total domestic passengers carried by the scheduled domestic airlines in the month of October 2012 were 4.56 million," the ministry said.