There’s good news for pestered cellphone users.
The Telecom Regulatory Authority of India (TRAI) on Wednesday made it mandatory for the operator to activate value-added services (VAS) of a subscriber only if it receives confirmation for it from a subscriber twice.
At present, the regulator receives a number of complaints that operators were activating VAS without seeking consent of users.
Under the new guidelines, operators will have to take consent twice.
There will also be a common de-activation procedure using toll Free Common Short Code 155,223.