Google offers refund for fake anti-virus app

  • HT Correspondent, Hindustan Times, New Delhi
  • Updated: Apr 24, 2014 00:43 IST

Search engine giant Google recently had its oops! moment after the company discovered that an anti-virus app “Virus Shield” available for $3.99 on its Play Store actually offered no security protection to users who had downloaded it. The internet giant has now sent e-mails to all those who had downloaded “Virus Shield”, offering them a refund and an additional $5 shopping credit for the Play Store.

The app was hosted on March 28 and pulled out on April 6.

“We’re reaching out to you because you recently purchased the ‘Virus Shield’ app on Google Play. This app made the false claim that it provided one-click virus protection; in reality, it did not,” read an e-mail sent out by Google Play Support to all those who had downloaded the app.

About 10,000 people had downloaded the app globally. It could not be ascertained how many did in India.

In the e-mail Google further said its “…policies strictly prohibit false claims like these, and in light of this, we’re refunding you for your ‘Virus Shield’ purchase. Additionally we’d like to offer you $5 promotional credit, which can be used to purchase digital content on Google Play such as apps, games, books etc.”

Of late, the Google Play Store has been grappling with existence of some harmful apps. Last week, a security firm had discovered a malicious app on Play Store that took users to phishing sites after manipulating app icons.

When the protection leaked
The app, Virus Shield, was available for $3.99 on Google Play Store.
It was hosted on March 28 and pulled out on April 6.
The search giant has offered users refund for the flawed app and an additional credit of $5.

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