HCL Tech inks 5-yr pact with Electrolux
IT major HCL Technologies today said it has signed a five-year IT infrastructure management contract with home appliances maker Electrolux.business Updated: Feb 22, 2010 16:24 IST
IT major HCL Technologies today said it has signed a five-year IT infrastructure management contract with home appliances maker Electrolux.
As part of the deal, HCL will support Electrolux's workplace services including proactive monitoring and management of network, servers, IT security and end-user computing environment in the Asia Pacific region, including Australia, HCL Technologies said in a statement.
The deal size was, however, not disclosed.
"We wanted to offer standardized service to Electrolux operations in Asia Pacific without increasing costs. In HCL,
we found a partner that understands standardisation of services and has an ability to support the business locally
across the region," Electrolux Group Chief Information Officer Bertil Norberg said.
HCL will deliver these services through its centres in India and Malaysia. It will also provide multilingual helpdesk
services in English, Vietnamese, Thai and Bahasa (Malaysia and Indonesia).