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Nokia to replace defective chargers

business Updated: Nov 09, 2009 23:44 IST
HT Correspondent
HT Correspondent
Hindustan Times
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Nokia, the world’s largest mobile handset manufacturer, has announced that it would exchange chargers of a particular make of its Nokia 7210 phone as “their plastic covers could come loose”. This poses a threat of electric shock to users.

The exchange programme would be launched on November 10 in India under which charger model AC-3E — manufactured between
June 15 and August 9, 2009 — can be exchanged for free.

“During a routine quality control process, Nokia identified a potential quality issue with certain phone chargers manufactured by one of its third-party suppliers and has initiated a charger exchange program,” D. Shivakumar, vice president and managing director, Nokia India Pvt. Ltd wrote to his customers in an email.

“The tests revealed that the plastic covers of the affected chargers could come loose and separate from the charger, exposing the charger’s internal components and posing a potential electrical shock hazard…,” the mail said.

This is not the first time the company is replacing its products. On August 14, 2007, the company launched a programme to exchange its batteries (BL-5C) that would heat and swell up following usage.