Top CEOs of private companies will attend a meeting convened by telecom secretary Rakesh Garg on Monday, to discuss the modalities of reporting on call drops in ‘zero tolerance zones’.
Operators have been asked by the Department of Telecommunications to submit a weekly report on quality of service with special focus on call drop.
“We are meeting the telecom secretary along with CEOs to discuss the issue of call drop reporting. It will help us get clarity on what the government expects from us and what we can do,” Rajan Mathews, director-general, Cellular Operators Association of India (COAI), told HT.
DoT will also discuss the strategic places, classified as ‘zero tolerance’ zones. Some of the places suggested in an earlier communication to operators include the Supreme Court, high court, Airports, Rashtrapati Bhawan, metro stations and metro trains.
The government has been grappling with the issue of call drops, following massive deterioration in mobile services. “Weekly reporting was suggested at the review meeting of the communications minister with top officials. But operators wanted to have a direct dialogue,” an IT ministry official told HT.