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Post offices go for corporate makeover

After upgrading 1,000 post offices across the country, India Post is giving a corporate look to 727 more as part of its ‘Project Arrow’, says Minister of State for Communications and IT, Sachin Pilot.

business Updated: Mar 10, 2010 21:41 IST

After upgrading 1,000 post offices across the country, India Post is giving a corporate look to 727 more as part of its ‘Project Arrow’, says Minister of State for Communications and IT, Sachin Pilot.

“The look and feel of these post offices will be different,” Pilot said. These offices will be fully computerised with features like electronic funds transfer, instant money order and computerised banking services.

“We picked some 1,000 post offices in 500 districts over the past year and spent Rs 160-odd crore. The look and feel, the aesthetics, the ( staff) uniforms have all changed. They are like a one-stop shop for people looking at a host of services,” he said.

“Once the atmosphere is more welcoming, footfalls will increase. And once the footfalls increase, more revenue will come in. And once more revenue comes in, it motivates our employees,” Pilot said.

The minister said the makeover had improved performance at the offices. “In the last quarter of 2009, these 1,000 post offices saw a 23 per cent jump in revenue.”

The government has around 150,000 post offices across the country and more than 450,000 people working out of them.