Wipro, TVS sign 10-year total outsourcing contract | business | Hindustan Times
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Wipro, TVS sign 10-year total outsourcing contract

business Updated: Jun 10, 2010 22:56 IST
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IT major Wipro Ltd and leading automobile and parts distribution specialist TV Sundram Iyengar & Sons have signed a 10-year total outsourcing contract, the companies announced today in a statement.

The partnership aims at leveraging the power of Information Technology to drive business efficiency across
all business units and functional areas of TVS & Sons, a release said.

Wipro will deliver a world class, scalable and agile IT landscape that is aligned with the business objectives of TVS
& Sons, it added.

The scope of services includes a comprehensive suite of IT infrastructure and applications across the enterprise.

In the initial transformation phase, Wipro will reengineer the current IT system to achieve business IT
alignment, backed by the best-in-class processes and tools.

The second phase, covering operations and maintenance, would involve application and infrastructure support at the
data centre and facilities management across 82 locations for 10 years.

The engagement would be governed by a mix of Key Performance Indicators (KPIs) based on milestones, business
outcome and operations.