Chemists are overcharging patients right under the nose of the Post Graduate Institute of Medical Education and Research (PGIMER) authorities.
A recent case of selling products for a price more than the maximum retail price (MRP) came to light when, along with other items required in critical care, an oxygen mask (Nebulizer Mask CT-Piece) was purchased from Trilok Chemist in the Emergency block of the hospital.
The bill showed the mask’s MRP as Rs 650, which was sold for Rs 455 after the mandatory discount of 30%, applicable on surgical items being sold at the PGI.
As the mask was not used, doctors returned it to the patient’s attendant. On taking a close look, the attendant found Rs 450 mentioned as the product’s MRP. When the attendant approached the chemist to return the product, initially he refused to take the unused items back.
On being asked as to why he billed Rs 200 in excess of the MRP, the chemist reportedly accepted the “mistake” and immediately agreed to return the amount.
“We have been operating from here for five years. It was just a clerical mistake,” said store owner Mahesh Kumar.
NOT THE FIRST CONTROVERSY SURROUNDING TRILOK CHEMIST
Trilok Chemist witnesses the maximum rush of patients at the PGI. This is not the first time it has made news due to a controversy. A couple of months back, suspecting a nexus between the chemist and the PGI security guards, the entire battery of security guards was changed by the PGI administration.
In a complaint to the grievances and redressal committee of the institute, it was alleged that Trilok Chemist paid a guard Rs 2,000 for guiding patients to the store.
SHEVANGI MEDICOS, TOO, FOUND GUILTY
A recent PGI inquiry found that Shevangi Medicos, which offers 57% discount, overcharged a patient while selling an injection, scrub and digital thermometer. The committee recommended the shop should be closed to avoid harassment to patients.