Despite Central Information Commission (CIC) directives, the Chandigarh Industrial and Tourism Development Corporation (CITCO) has, allegedly, failed to define the exact job descriptions and duties of a majority of its functionaries.
In 2011, an employee of CITCO had approached the CIC after the corporation had failed to provide him his job description, which he had demanded through a Right to Information application (RTI).
During the course of hearing of the case, central public information officer (CPIO) ID Kalra, had accepted that information sought by the appellant was not in existence.
The CIC had chided the corporation for functioning without job descriptions; the commission called it against the good practices in administration and governance.
CITCO was directed to prepare the information and upload it on its website, however, the corporation has failed to act till date.
ID Kalra claimed that he had conveyed the CIC decision to the management of CITCO and the task of framing job descriptions was underway.
There are over 70 categories of employees, working in different units - industrial and tourism -- of CITCO since its inception in 1974. In the absence of proper job descriptions, a large number of under-qualified officials have been holding supervisory positions.
According to officials, job descriptions help an organisation in hiring and taking important decisions related to disciplinary actions, promotions, compensation and termination. "In the absence of job descriptions, undergraduates have been posted at important positions such as manager personnel," alleged an official.
On the other hand, CITCO managing director DK Tiwari claimed that they had job descriptions for categories that were not common with UT administration, while in the case of common categories they followed the UT administration.
Rejecting his claims, CITCO Progressive Workers Union president Rajiv Kohli, who had sought information about job descriptions through an RTI application, said that had job descriptions been there, the CPIO would not have accepted before the CIC that the information sought by the appellant was non-existent.
He also alleged that in the wake of absence of job descriptions, it was difficult to fix accountability and had made promotions and punishments random. He ascribed this as the main reason behind the dipping profits of the corporation.
Till December 31, 2012, CITCO registered a turnover of nearly Rs 2.22 crore, which was Rs 2.76 crore in the corresponding period last year: a fall of nearly 20%.
Hotel Mountview witnessed a fall in revenue by Rs 1.7 crore, while Hotel Shivalikview and the steel depot registered losses of Rs 2.92 crore and Rs 57 crore, respectively.
The CITCO management had relaxed education qualifications for internal promotions in 2009. "In all organisations promotions are dependent on qualifications. In the last few years, certain officials have been promoted to the next level. Had there been defined job descriptions, they would have never made it to the next rung," rued an official, adding that three officials in the past had been promoted to managers, while they were simply matriculates.