Insurer told to pay Rs 30K for refusing claim | chandigarh | Hindustan Times
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Insurer told to pay Rs 30K for refusing claim

The district consumer disputes redressal forum has directed United India insurance Company Limited to pay Rs 30,000 as compensation to a Sector-69 resident for rejecting his accident claim on grounds of non-registration of vehicle.

chandigarh Updated: Feb 08, 2014 23:39 IST

The district consumer disputes redressal forum here has directed United India insurance Company Limited to pay Rs 30,000 as compensation to a Sector-69 resident for deficiency in services and for rejecting accident claim on the ground of non-registration of vehicle.


The forum, giving its verdict on the complaint by Sarabjeet Singh, also directed the insurance company to pay `6.72 lakh to the complainant along with paying `10,000 as costs of litigation. Sarabjeet Singh in his complaint claimed that his brand new Hyundai i20 car, bearing a temporary registration number, had met with an accident on February 14, 2013, and the insurance surveyor had assessed the loss as total loss.

He claimed that despite submission of all the documents, the claim of the complainant was repudiated in May 2013. United India insurance Company Limited, while justifying the rejection of the claim said that on the date of accident the validity of the temporary registration had already expired.

Consumer forum, presided over by Rajan Dewan, in its order dated February 5, stated, "Non-registration of the vehicle did not lead to the accident and damage to the vehicle. In such circumstances, when the insurance company admitted the facts that the vehicle was duly insured with them at the relevant time and had suffered damage in the accident, they should have not repudiated the claim. Therefore, the act of insurance company in repudiating the claim of the complainant amounts to deficiency in service."