President of local wing of the Janata Party Ajay Jagga has written to the ministry of home affairs (MHA) regarding non-implementation of the Right of Citizens for Time-Bound Delivery of Goods and Services and Redressal of their Grievances Act, 2011, in Chandigarh.
Jagga, who is a senior advocate, maintained that UT administrator Shivraj Patil has given his consent to implement the Act, but till date nothing has been done.
The only issue to be decided by the administration was to choose between the Punjab government legislation on the matter or adopt the one under process at the central level.
The Act lays down an obligation on every public authority to publish citizens charter stating therein the time within which specified goods shall be supplied and services be rendered and provide for a grievance redressal mechanism for non-compliance of citizens charter and for matters connected therewith.
Jagga stated that, “Since the Act is with the object of achieving higher efficiency in the administration and to impart justice to public at large, hence it is urged the matter may please be taken up on priority, if not taken; and if the administration has taken a decision in this regard then the same may please be published in the media, so as to achieve the object.”