Despite having ample infrastructure to deal with cases of emergency and critical care, the premier medical institute and hospital in the city - Post Graduate Institute of Medical Education and Research (PGIMER) - has failed to utilise it optimally.
The institute has failed to start cardiac emergency in the Advanced Cardiac Centre, despite the fact that it was opened to patients around four years ago.
The issue has been discussed from time to time as despite having a state-of-the-art building, the cardiac emergency is being run from the crowded old emergency building.
According to sources in the PGIMER administration, the issue once again came up for discussion during an important meeting of the institution, which held a brain-storming session on ways to decongest the emergency.
However, the cardiology department said they lacked diagnostic support, so the cardiac emergency could not be shifted to the Advanced Cardiac Centre. It is happening despite the fact that the building has a complete separate block to deal with emergency cases.
Significantly, if the Advanced Cardiac Centre starts its own emergency it will help reduce burden on the main emergency of the institute, which is dealing with three times more cases than its bed capacity.
It is an established practice at the PGIMER that each of the advanced centres is running emergency services from their own premises.
Similar is the situation with the Advanced Trauma Centre, where there are five operation theatres. Of these, only two are functional and it was opened to the public one-and-half years ago. The functional operation theatres are also used by the orthopaedics department.
Sources said even Dr SN Mathuria, head of the neurosurgery department, and incharge of head trauma at the PGIMER, had written to the institute's director to start the remaining operation theatres immediately, so that head injury cases could be operated in the Advanced Trauma Centre operation theatre.
According to a faculty member of the neurosurgery department, if the remaining two operation theatres are made operational, it will double the number of surgeries being performed in the trauma centre.
The spokesperson of the institute Manju Wadwalkar said all centres will become fully functional gradually. "Sometimes, it takes years to start all services in an advanced centre," she said.