Overburdened as it may be, the Post-Graduate Institute of Medical Education and Research (PGIMER) seems to have gone overboard this time in looking for solutions. "The emergency is full. The staff is attending to other patients. Consultation may take time. Kindly bear with us." That's the message on a board outside the Emergency.
"The message does not actually mean that that we are going to refuse treatment to any patient. It only communicates the actual position," insisted spokesperson Manju Wadwalkar.
The electronic board has been installed on the main entrance of the emergency wards last week, reportedly after pressure by the Association of Resident Doctors (ARD), which gave a representation to the director saying that the department was "in complete mess" due to overburden, so a board must be installed to reveal the actual picture to the patients.
The trigger could well be attributed to a slap. Around two ago, an attendant of a patient had slapped a resident doctor for allegedly not attending to the critically ill patient.
Dr SK Sharma, former PGIMER director, said, "Everyone knows that the PGI emergency unit is buckling under the pressure of extreme patient load. When neighbouring states have failed to provide emergency health services, the PGIMEr has to find various ways out. This board is just one such measure."