The Registering and Licensing Authority (RLA) too has got onto the app bandwagon. Information about services provided by the RLA will now be available on its smartphone mobile application - mobileRLA. At a function organised at the deputy commissioner office, UT adviser Vijay Kumar Dev launched the app.
It has been developed in-house by a team of Chandigarh mGovernance Centre of Excellence at the Society for Promotion of IT in Chandigarh (SPIC) under the UT department of information technology. For now, it's available on the Android platform and can be downloaded from Google Play store and also from the Union government's app store, Mobile Seva.
The app has features such as procedures for driving licence and vehicle registration, the current running series for high security registration plates, office locations, timings and holidays. This is much on the lines of the transport department website, www.chdtransport.gov.in.
Dev said the Chandigarh administration was committed to improve public services delivery and provide services "anywhere, anytime, on any device".
Transport secretary Vikram Dev Dutt said the initiative would save the residents much hassle. "The web portal of the department is already fairly informative and mobileRLA has further augmented our efforts to reach to the residents of Chandigarh," he said.
SB Deepak Kumar, deputy commissioner and also IT secretary, said: "mGovernance is the need of the hour and we are building internal capabilities in the administration to pursue our agenda of bringing public services on mobile. In future, too, all IT and eGovernance initiatives will be complemented with mobile governance."
RLA Kashish Mittal added, "The RLA office has a direct public interface and in a city like Chandigarh where per capita income is amongst the highest in the country, the volume of service request is phenomenal. This puts an onus on us to create a mechanism that is transparent, efficient and effective to meet the ever increasing demand for the service. Over the past two years, we have continuously been working hard to improve our services and reduce bottlenecks in service delivery. The app is a key initiative."
What mobileRLA offers
For now, mobileRLA is available on Android platform and can be downloaded from Google Play and from union government's app store, Mobile Seva
The app has info on all procedures involved in getting various services from the RLA office
For those planning to get a new learning licence, the app provides a list of various signs and symbols as well as a mock test utility to check their preparedness.
For those planning to buy a new vehicle, app provides dynamic information on the numbers available in the current and previous series.
A utility tax calculator is also available for calculating fees on vehicle registration
Applicants can also check the list of available vanity numbers to apply for the vehicle number of their choice.
Integration with online maps has also been done to facilitate residents to navigate to RLA offices