Traffic cops' WhatsApp: Residents send 2,000 messages in 15 days

  • HT Correspondent, Hindustan Times, Chandigarh
  • |
  • Updated: Aug 18, 2014 10:33 IST

A fortnight after it took to WhatsApp to connect with city residents, the Chandigarh traffic police have received more than 2,000 messages on the popular mobile messaging platform.  Keeping in view the popularity of smartphone apps, the police, which had created a Facebook page three years ago, launched the initiative on August 1, logging 300 messages on the first day itself.

Of the messages received, which relate to traffic and parking issues as well as misbehaviour by cops, the police have taken action on about 200 complaints. Besides, the field staff has issued around 45 traffic violation information slips (TVIS) and 31 traffic fines using the messaging application.  The police also received more than 50 images of wrong parking for taking further action.

The traffic police has also set up a cell tasked with keeping a track of messages received on WhatsApp. Other messages relating to following of traffic rules and other safety slogans are also sent to the residents. Advisories on wearing helmets, seatbelts are also being sent.

UT SSP (traffic) Maneesh Chaudhry said: "The initiative has got a good response with city residents sharing their problems as well giving suggestions on WhatsApp. The police take action against a traffic violator whenever the registration number plate of his vehicle is clearly visible in the image sent to us."

Residents are now uploading photos of traffic violations such as wrong parking, talking on the mobile while driving, driving without a seat belt  triple riding and other offences as well as of VIPs ignoring traffic rules to be forwarded to the traffic police. After noting down the violations the cops then send the 'challan' to the resident's address.

Issues Flagged
Of the messages received, which relate to traffic and parking issues as well as misbehaviour by cops, the police have taken action on about 200 complaints

The field staff has issued around 45 traffic violation information slips (TVIS) and 31 traffic fines

The police also received more than 50 images of wrong parking for taking further action.

 

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