Sanjay Kothari, secretary in the central government department of personnel and training, on Saturday interacted with the Punjab-cadre IAS (Indian Administrative Service) officers at Mahatma Gandhi State Institute of Public Administration, Punjab (MGSIPAP) here.
The chairmen and members of Punjab Governance Commission and Punjab Right to Service Commission attended the session. Punjab chief secretary Sarvesh Kaushal briefed Kothari and the officers about the initiatives of the state government about making the administration more citizen-centric and responsive to the people's needs.
Punjab Governance Reforms Commission chairman Pramod Kumar made a presentation on the institutional framework for delivering citizen-centric services in the state and laid stress on e-governance. The officers offered Kothari suggestions related to administration, governance, and fieldwork; and highlighted staff shortage.
The central government secretary told them to adhere to the rules, procedures and standard practices, and deliver services within prescribed time. He assured them there would be no constraint of funds from the Indian government for improving the infrastructure in public offices.