Dehradun mayor launches cleanliness app, locals doubt efficacy | dehradun | Hindustan Times
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Dehradun mayor launches cleanliness app, locals doubt efficacy

The mobile application (Swachh Dehradun) will enable the residents to file complaints related to garbage disposal although its efficacy has been put to question by the civil society members.

dehradun Updated: Aug 05, 2017 21:20 IST
Neha Pant
Dehradun mayor Vinod Chamoli launched Swachh Dehradun, a mobile application which will allow residents to report complaints related to garbage disposal.
Dehradun mayor Vinod Chamoli launched Swachh Dehradun, a mobile application which will allow residents to report complaints related to garbage disposal.(Vinay Santosh Kumar)

DEHRADUN: City mayor Vinod Chamoli on Saturday launched a mobile application which would allow residents to report complaints related to garbage disposal even as locals doubted its efficacy in timely resolution of grievances.

In May, Dehradun finished a dismal 316th position among 434 participating cities in a nationwide ‘Swachh Survekshan’ survey report released by the Union ministry of urban development.

“Through this app (Swachh Dehradun,), citizens will turn into active participants in Doon’s cleanliness by clicking and reporting garbage dumps, overflowing bins or irregular door-to-door waste collection in their areas. Once reported, the complaints will be looked into in a time-bound manner by our staff,” Chamoli, who is also a lawmaker from Doon’s Dharampur constituency, said.

But civil society members raised doubts on the timely redressal of such complaints, given the poor track record of the municipal corporation in resolving public complaints in the past. Over 350 metric tons of solid waste is generated daily in Dehradun.

In the past, some of the DMC’s tech-based initiatives including online filing of complaints about streetlights and solid waste management, online property tax payment option and grievance cell either failed to function properly or didn’t generate adequate response from locals.

“The DMC is already struggling with shortage of manpower, resources and infrastructure. We welcome the app’s launch, but the question is whether the civic body will be able to resolve those complaints on time or not amid basic challenges that it faces in solid waste management operations,” Mahesh Bhandari, president of the Doon Residents’ Welfare Front, an umbrella body of resident welfare bodies, told HT.