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Case Studies

‘No direct buses on some routes’. Rajat Arora reports.

delhi Updated: Sep 06, 2011 23:22 IST
Rajat Arora

‘No direct buses on some routes’

Ankit Gupta, 24

Lives in South Extension II

New Delhi: Ankit Gupta, 24, a charted accountant trainee with an Okhla-based firm has to wait for 20-25 minutes every morning for a bus at South Extension II. “My office is hardly 25 minutes away but I spend the same time at the bus stop every morning, waiting for the bus. The frequency on this route is very poor,” said Gupta.

However, Gupta—who has been travelling in DTC buses for years—says that it is only on a few routes that the frequency is bad. “Earlier, I used to work in central Delhi and would get a bus every five minutes from South Extension. But on the Okhla route, there are hardly any direct buses. Sometimes, I have to change buses at Lajpat Nagar,” Gupta added.

Moreover, there are many routes in the Capital on which DTC still does not operate buses. “The erratic bus frequency is a big problem for commuters. I spend more time waiting at the bus stop than travelling. And during office hours, when there are huge traffic jams, the situation deteriorates further. When Blueline buses used to operate, the situation was not this bad,” said Gupta.

‘I get late due to poor bus service’

Gaurav Soni, 26

Lives in Dwarka

New Delhi: Dwarka to Defence Colony in a DTC bus is a bumpy and tiresome ride. And to add to the commuters’ woes, the frequency of buses on that route is painfully poor. The 90-minute journey becomes more agonising when the commuters have to wait at the bus stop for about half an hour.

Gaurav Soni, 26, works with a financial analysis firm in Defence Colony and takes DTC’s route number 727 from Dwarka. But before catching the bus, he has to undergo a daily waiting ritual that lasts about 30-35 minutes on an average. “I usually get late due to the poor bus service. The frequency of buses on this route is very bad and residents spend a lot of money on autorickshaws,” said Soni.

The DTC fleet allocated to the Dwarka subcity is painfully inadequate. Commuters also feel that there should be more seating space at the bus stop so they can comfortably wait for the buses. “DTC needs to boost its services in the sub-city. There are many areas where buses don’t even ply. The number of cluster buses should also be increased as there are no Bluelines now,” Soni added.