In a scam that could have caused the Delhi Metro lakhs of rupees in revenue every day, officials at the Ghitorni station were caught collecting tokens from passengers at exit gates and reselling them to line their pockets on the sly.
The station controller, who was allegedly involved in the racket, has been suspended and chargesheeted and an enquiry has been initiated to ascertain the loss of revenue to the Delhi Metro Rail Corporation (DMRC). As per initial estimates, the officials were pocketing at least Rs 1 lakh every day for over a month. The enquiry will also check if a similar scam was being run in other stations.
“Passengers deboarding at the Ghitorni metro station were stopped from depositing their token at the exit gate. The staff, after collecting about 100 tokens, used to resell them to other passengers. The token remained valid and the money collected was shared among the station controller and others involved with him,” said a senior DMRC official, requesting anonymity.
Though the DMRC conducts random checks, the scam was first noticed by CISF personnel who alerted the concerned authority. CCTV footage reportedly proves the charges.
“DMRC takes such matters seriously and a detailed enquiry is being conducted. The station controller has been suspended and a chargesheet has been issued. If the charges are proven, action will be taken as per DMRC service act,” said a spokesperson.
The CISF had unearthed a racket last year too wherein officials were caught charging extra from commuters who were unaware of the fare structure.
Around the same time the Delhi Police arrested a software engineer who accessed credit card details of people and used it to recharge Metro smartcards online. He later got the smartcards refunded and pocketed the cash.